Translate

Blog Archive

By

How do I update my personal information?

If you have a new address or phone number then please contact our reception team who will be able to update your details on our system.

By

Are you open on Bank Holidays?

No, we are closed on Bank Holidays. However, if you need medical advice or attention during this time you can:

Visit your pharmacy – Your local pharmacy can provide confidential, expert advice and treatment for a range of common illnesses and complaint. Visit NHS Choices to find a pharmacy open near you.

Call NHS 111 – If you need urgent medical advice but your condition is not life threatening. NHS 111 Is open 24 hours a day, 365 days a year. Calls are free from landlines and mobiles.

A&E or 999 – for a genuine medical emergency including; loss of consciousness, acute confused state and fits that are not stopping, persistent and/or severe chest pain, breathing difficulties, severe bleeding that cannot be stopped.

By

Do you close at lunchtimes?

No our reception is open over lunchtime.

By

What is CQC?

The CQC (Care Quality Commission) is the organisation making sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve.

Before a care provider can carry out any of the activities that regulated by the CQC, they must register and satisfy them that they will be able to meet a number of legal requirements. Activities regulated includes the treatment, care and support provided by hospitals, GP practices, dental practices, ambulance services, care homes and home-care agencies.

For more information about the CQC, you can visit their website.

By

How do I register with the practice?

If you live within the practice boundaries (if you are unsure our team will be happy to help) you can register at the practice.

You can either register by visiting our practice and speaking to one of our reception team who will help you complete a form or by downloading the form beforehand and taking it to our reception team.

More information can be found on our ‘New Patient registration’ page.

By

What do I do if I am pregnant?

There’s no need to book in to see a GP, you can book in to see the midwife by telephoning 01270 273127.

By

Can I have a chaperone at my appointment?

Yes, please ask at reception when booking if you require a chaperone to be present at your appointment.

Sometimes, during a consultation with the GP an intimate examination may be necessary. In these cases, as it can make patients feel uncomfortable and vulnerable, you will be asked if you would like a chaperone.

By

Can I choose a male or female GP?

Yes, if you would prefer see a GP of the same sex, please mention this to the receptionist when booking an appointment.

By

Am I entitled to a flu jab on the NHS?

If you fit into any of the categories below, you are entitled to a free flu jab on the NHS.
– Aged 65 or over
– Have a serious medical condition such as diabetes, asthma, stroke
– Pregnant
– Children aged two, three and four (nasal spray)

By

When will I have my cervical screening (smear) test?

All women registered with a GP will be sent a letter inviting them to their screening at:

  • age 25 to 49– then again every three years
  • age 50 to 64– then again every five years
  • over 65– only women who haven’t been screened since age 50 or those who have recently had abnormal tests