Booking an Appointment
The practice offers a range of options for making practice appointments for the doctor or nurse. They can be made by:
- Telephone: 01606 544000
- Call in at reception
- Book with Patient Access
Please note you need to sign up at reception to use Patient Access for the first time. Visit our online services for more information.
Patient Access
To Cancel an Appointment
- Email: [email protected]
- Cancellation line: 01606 544002
- Reply ‘Cancel’ to the SMS appointment reminder
- Cancel via the NHS App, Patient Access or MyGP
Home Visits
As the doctors are very busy we ask for your co-operation in attending surgery whenever possible.
If you are too unwell or too immobile to attend, please telephone 01606 544000 before 10:00 Monday to Friday as this assists in the planning of doctor visits in the early afternoon.
It is helpful if you can give the receptionist an indication of the problem so that the doctor can prioritise the urgency of the request. Always ensure there is a contact telephone number in case the doctor wishes to speak with you prior to the visit.
Patients recently discharged from hospital, who need nursing follow up, will routinely be seen by the district nursing team.
Visits take place after morning surgery usually between 11:30 and 15:00.
Appointment Information
We have a wide range of appointment times available for both doctors and practice nurses.
Seeing the doctor may not always be necessary. Please check the practice team and their roles to see who can deal with your questions best.
Appointments can be booked up to 4 weeks in advance. Many problems concerning advice can be dealt with over the phone and it may be more convenient for the doctor or nurse to telephone you. If you think this is appropriate please advise reception staff when you call. It might not be your usual GP who will contact you.
We will always deal with urgent requests that day. If surgeries are already fully booked, and you do not feel that your problem will wait until the next available routine appointment, the receptionist will arrange for a doctor or nurse to telephone you to discuss the most appropriate way of managing your request.
If you need an appointment with a nurse, please inform the receptionist of the type of appointment required, (e.g. blood test, cervical smear, travel vaccine, blood pressure monitoring, new patient medical etc.) so that adequate time can be made available.
GP appointments are set at 10 minutes longer. If you feel you need more time please mention this to the receptionist when making the appointment’ as our nurse appointments vary in time.